FAQ - Frequently Asked Questions

You must be surprised how we can charge less than $13 for one page of a custom writing piece and still be in the writing industry, right?

We try hard to be as proficient as possible. We are glad to tell you that we are an advantageous company that looks ahead to be in this business for numerous years to come. We give this credit to our valued customers like you.

  • How is my order delivered?
    Your paper will be completed according to the deadline and uploaded into your personal account. In addition, it can be sent to your email address (the one you have indicated during the registration process) as a Word document. In case there are several files, you will receive a zip archive.
  • How do you format each page?
    Each page has roughly 300 words written in Times New Roman, 12-font size, double spaced. All 4 margins are set at one inch.
  • What is the benefit of ordering my essays from you instead of other companies offering the same services?
    Well, facts prove that we are one of the best custom writing services. Few things that can be considered are:
    • Firstly, we send our customers quality and well-researched papers to meet top educational standards.
    • Secondly, our rates are lower than those offered by other writing services.
    • Finally, we offer 24/7 client support, free amendment service and a safe & secure payment method. In addition to this, our writers are highly qualified experts who hold BA, MA or PhD degrees in their particular fields of studies. Most of the websites show off or cheat customers by telling that all of their writers hold a Ph.D. degree. We trust our writers because they have many years of experience in this field.
  • Are your term papers or essays really custom-written?
    Yes, all of our term papers and essays are custom-written. 100% client satisfaction is our primary aim. We do not offer an essay downloaded from any website because it is against our professional code of principles. All our papers are written from scratch by following customers' instructions to the letter. Additionally, our company uses powerful plagiarism detection software to make sure that you get unique content. At your request, we can provide you with a free-of-charge plagiarism report confirming the originality of your order.
  • What is the procedure of buying custom papers?
    To buy a paper you should fill in the order form giving precise instructions and paper requirements. Please fill in all mandatory fields of the order form attentively. Do not forget to indicate a paper topic, due date, type of paper, and other important details. After placing an order you should make payment through our secure payment system.
  • Will I be the owner of my paper?
    Sure. After getting your written assignment from our company you become its only owner. Note that the work you receive from us can be used for research purposes only. Be sure that none of your written materials will ever be resold by our company.
  • What will be done if I am not fully contented with the paper I have just received from you?
    We offer a free revision service to all our customers. If our writer has not managed to follow your instructions and you are unsatisfied with your order, you can apply for a free revision within 48 hours after the deadline expires. Orders consisting of 20 or more pages can be revised for free within 30 days after order deadline expiration. Mind that original instructions should be unchanged. Do not forget to indicate what order specifications have not been met by the writer.
  • What about urgent writing requests? Can you help in such situation?
    Our qualified experts can write papers even within the tightest deadlines. The deadline options range from 3 hours to 2 months. Please note that urgency changes according to type of a paper required.
  • What is the procedure of paying for your services?
    We accept all major credit and debit cards. All payments are made by using secure payment systems known worldwide.
  • What about your privacy policy?
    Clients' personal details remain top secret. We do not leak, share or transfer your personal information to any third party (go to our "Privacy Policy" page for more information).
  • What about your refund policy?
    If our writers failed to meet your requirements, you can apply for a refund within 14 days after deadline expires (this time period is not applied to refunds regarding plagiarism). Please state specific refund reasons for a refund application. Our Refund Department will analyze the case within 3-4 business days. In case you have found plagiarism in your paper, you need to send us a credible plagiarism report (check our Terms and Conditions for more information).
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